All shipments to Italy and within the European Union are free, as are returns.
Outside the EU, however, the shipping rate will be calculated automatically based on the distance and customs duties.

The directly managed warehouse will process the order and within one working day your MagicBox containing the Steve's will be ready to go. Delivery times depend on the location:
- Italy: 2-4 working days
- European Union: 2-6 working days
- World: 4-10 working days

You must contact us at email hello@stevesofficial.com or at wa business number +39-3357720190 within 15 days of receiving the order. If the order arrives damaged, includes the wrong product or the size is incorrect, the return is totally free and we will replace your Steve's in the best way.
The return is easy and intuitive within our ECOmmerce, just enter the order number in the MyAccount section and print the relevant label.

Of course. It is always possible to exchange your Steve's if the size does not fit perfectly. You must contact us within 15 days of receiving the order, the return is totally free and we will replace your Steve's in the best way.
The return is easy and intuitive within our ECOmmerce, just enter the order number in the inside the MyAccount section and print the relevant label.

The return must include the Steve's and the MagicBox, all in their original version and not used in any way.